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Amazon plus Booksurge? WTF? (1 viewing)
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TOPIC: Amazon plus Booksurge? WTF?
#5745
Randy (Member)
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Amazon plus Booksurge? WTF? 03/28/2008 03:36am Karma: 12  
Just got this email from virtualbookworm (the publisher of my book):

Amazon/Booksurge Forces Publishers to Make a Decision

Hi everyone!

Hate to bug you, but we have some very important news to pass along.

As you probably know, Amazon.com purchased POD publisher/printer Booksurge a few years ago. Since then, they have contacted us from time to time about listing some titles through Booksurge. We had used Booksurge a few times in the past and were not happy with the print quality of the books. So we always politely passed on the various offers and went about our way using Lightning Source (LSI) as our printer (and having the books distributed through Ingram, owner of LSI).

Despite ownership of Booksurge, Amazon continued to order print-on-demand titles through Ingram/LSI (LSI even drop-shipped the books for Amazon). So everything worked smoothly until last week, when we received an email from Booksurge/Amazon asking for a call. Assuming it would be another pitch of their services, I picked up the phone (unaware of the slap in the face I was about to receive). This time, however, the Booksurge/Amazon rep told me they wanted us to send all of our titles to them so future Amazon orders could easily be printed and shipped through them. After a bit of prodding, the rep revealed that only print-on-demand softcovers and color books that were printed by Booksurge would be available directly through Amazon in the future. And since they are such nice guys, they have decided to waive all setup costs for our current titles.

That alone was shocking. However, it was eventually learned that we would have to recreate all of our current titles into files that met their specs and all future titles would cost $50 to set up. Obviously, we would still need to set up each title with LSI/Ingram, so that means double the work for each new book. And all current books would have to be located in archive files and reprocessed. The time and labor involved in this task would be daunting and would practically shut down production of new titles.

This move would also force publishers to increase the retail price of books, since Booksurge/Amazon is going to charge for the printing of the book AND take 48% of the net (although some have been told 48% of the retail)!

I'm going to refrain from editorializing on this move, since any talk of a monopoly could be dangerous Instead, I just want you to think of what this could do to your title(s) and, eventually, your pocketbook. When you let everyone know your book was available, many of them probably went to Amazon to purchase it. If this new move (I won't say threat) goes through, the only way readers will be able to purchase POD titles that haven't also been set up through Booksurge/Amazon is through a reseller. The availability of your title will be choked, readers won't be able to take advantage of free shipping (when the requirements are met) and the retail price will skyrocket (and just do a web search on the complaints about Booksurge's quality).

A number of publishers have been discussing this, and some of us have decided to release this news to the public today. Obviously it won't be released by Amazon, so we thought it would be a good idea to let the proverbial kitty out of the bag with the hope that public backlash could change Amazon's mind.

If you have a blog, an email list or just a loud voice, please let everyone know about this unfair situation. You can also write Amazon's Investor Relations via email at ir@amazon.com or at:

Amazon.com Investor Relations

P.O. Box 81226

Seattle, WA 98108-1226




Thanks for your help!

Bobby Bernshausen
Virtualbookworm.com
Randy
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#5749
Alex44k (Member)
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Re:Amazon plus Booksurge? WTF? 03/28/2008 10:28am Karma: 0  
That doesn't sound too good...hopefully something can be done about it. Yikes.
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#5763
djs5380 (Member)
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Re:Amazon plus Booksurge? WTF? 03/28/2008 10:41pm Karma: 2  
Bobby,

I received a similar email from one of my publishers. I have three Print on Demand novels on Amazon from two different publishers. I have already written an email to Amazon expressing my anger over their thug tactics.
I have pulled all Amazon promotions from my websites and am directing people to Borders and B&N. I also have three short stories on the Amazon shorts program which were on the top ten best sellers for over a year, which I told them to pull.

Here is another email address for anyone wanting to complain to Amazon about their high pressure tactics.

'jcliffo@amazon.com'

Don
D.J.(Don)Stephens
WWW.DJSTEPHENS.NET
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#5764
ShireenJ (Member)
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Re:Amazon plus Booksurge? WTF? 03/28/2008 11:17pm Karma: 0  
Writers Weekly did an an extensive article on this situation. Apparently, Wall Street Journal also reported on it.
Shireen
Lifeliner: The Judy Taylor Story
http://jeejeebhoy.ca
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#5771
djs5380 (Member)
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Re:Amazon plus Booksurge? WTF? 03/29/2008 01:27am Karma: 2  
D.J.(Don)Stephens
WWW.DJSTEPHENS.NET
Writer Extraordinaire
TARNISHED HALO - 1-7414-5779-0
BEARKILLER - 1-4137-0338-0
HALO - 0-7414-4846-7
DEATH RIDER - 0-7414-4550-6
Amazon Shorts Contributor
Lion Tamer, Piano Tuner,
Soldier of Fortune
All Around Nice Guy
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#5776
Randy (Member)
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Re:Amazon plus Booksurge? WTF? 03/29/2008 03:35am Karma: 12  
I sent an email to Bobby with vbw that "if" Amazon gets their way, I'm pulling my title from their website. I've a feeling, however, that the men and women who've worked hard to start the various pod services aren't going to play along. I'd rather sell fewer books, or none at all, then go along with their crap. Damn, I've had over fifty jobs in my lifetime. How many more times do I have to prove I don't take, or give, ulitmatums? And folks still wonder why I spent 85,000 words trying to explain why I so loathe "corporate America".
Randy
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